Making a decision regarding the Sage 50 SBD Desktop Error can be challenging because different users may experience the problem at various times. The SBD Desktop error in Sage 50 can be readily fixed in a number of different ways, according to users. In most cases, this problem arises from setups on the user’s workstation, problems in the company files, or security tools that the user may have installed. In this blog post, we’ll discuss about Sage 50 SBD Desktop Error including possible and easy ways to troubleshoot the error.
Possible Reasons that Could Arise the Sage 50 SBD Desktop Error
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The Sage 50 SBD Desktop problem can occur for a number of reasons:
- Sage 50 may caused by the user’s workstation running Bitdefender Total Security 2015 or Security Defender antivirus software.
- When it’s time to update some of the Sage account files. Users may experience this problem if the Sage account files are not updated.
- See also: Sage 50 Error 1606
Easy Ways to Fix the Sage 50 SBD Desktop Error
The below discussed are some of the easiest methods that help you to easily remove the error:
Method 1: Try Login Using Another Username
The user can attempt logging into the user’s company data using a new username-password combination.
- For instance, the user can log in using the manager’s credentials
- This usually resolves Sage’s SBD Desktop problem
- If the mistake is fixed, the user must either create a new username or delete the criteria files for the user who was negatively impacted by the error.
Method 2: Run As an Administrator
The Sage 50 SBD Desktop Error can be fixed in the simplest method possible in testing. The user needs to perform only one thing in order to complete this process effectively.
- The Sage application shortcut on the user’s workstation desktop needs to be right-clicked, the user must do this
- The user will notice a little menu appear when they right-click on the shortcut and select options
- The person using the computer must choose the “Run as administrator” option from that menu
- By choosing this, the Sage application will be launched with administrator rights on the user’s computer
- With this, Sage’s SBD Desktop problem should now be resolved.
Method 3: Rename the Sage.ini File
Renaming the “sage.ini” file is another option the user has while trying to resolve the Sage 50 SBD Desktop Error. Here’s how the user can change the name of the “sage.ini” file.
- The user must simultaneously press the Windows key + E key
- This will launch the File Explorer program on the user’s workstation
- The user must visit the following data path: C:\ProgramData\Sage\Accounts after starting File Explorer on the workstation
- The user must locate the file titled “sage.ini” and then right-click on it after finding it in the C:\ProgramData\Sage\Accounts data path
- The user then needs to find the “sage.ini” file, right-click on it after finding it, and then perform the other two steps
- The user must choose the “Rename” option from that menu
- The file must be renamed to “sage.old” by the user
- The user must reopen the software to determine whether the problem still exists after successfully renaming the file.
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Method 4: Try Renaming the License Files
Renaming the license files on the user’s workstation is the solution that is pushed at the user by this. If and only if the user has ran the software on that workstation, the user will discover the license files.
The users can rename the license files using the steps listed below:
- Sage Accounting must first be shut down by the user
- The SDK Licence folder needs to be renamed at this point
- In the format C:\Program Data\Sage\SDK Licence, the data path to the folder will be used
- After reaching the data path, the user must rename the folder so that the data path now reads C:\Program Data\Sage\SDK Licence OLD
- The next action the user must take is to navigate to the following location on their workstation after renaming the folder: C:\Program Data\Sage\Accounts\<>
- After arriving at the aforementioned data path, the user must search for the sage.usr file and, when finding it, delete it from the folder
- The user might also be necessary to remove the account number from the registry, it should be noted at this point
- If users need to remove the account number from the registry, they can do so by following these steps.
Suggested Reading: Sage 50 .Dll Error
The user might also be necessary to remove the account number from the registry, it should be noted at this point. If users need to remove the account number from the registry, they can do so by following these steps.
- The user must first simultaneously press the Windows key and the “R” key
- By doing this, the user’s workstation will launch the Run command application
- Regedit must be typed into the Run command application, followed by a click on the “Ok” button
- The next step is for the user to find the HKEY_CURRENT_USER\Software\Sage\Line 50 in the pane on the left
- Using the pane on the left, find KEY CURRENT USERSoftwareSageLine 50
- The next step for the user is to double-click the AccountNumber, remove all of its data, and then click “Ok”
- The user can now select File menu and then select “Ok”
- The user must open the software again after successfully deleting the contents to determine whether the problem still exists.
Suggested Reading: Setup Sales Tax in Sage 50
Preventing the SBD Desktop Error in Sage 50 from Reoccurring in Bitdefender
Applying this fix will stop Bitdefender from experiencing the SBD Desktop Error again. Additionally, it can be used if the user receives the same error message even when using a different antivirus or antimalware program.
Users can avoid the SBD Desktop Error in Bitdefender by following these steps:
- Opening the Bitdefender application is the first thing the user must do
- The next step is for the user to click on “Protection”, “Antivirus”, and then “Exclusions”
- After that, the user must then select “Excluded Processes“
- The user must then click “Add” in the area labelled “Excluded Processes”
- The user must now look through a certain file
- Depending on the version of Bitdefender the user is using, the data path to the file and the filename may differ
- The names of the files and the data path for the various Bitdefender versions are listed below:
- V27 (32 bit): [Sage Accounts program directory]\SBDDesktop.exe.
- C:\ProgramFiles\Sage\AccountsServiceV27\sg50svc_v27.exe;
- C:\Program Files\Sage\AccountsServiceV27\sg50CtrlSvc_v27.exe
- V27 (64 bit): [Sage Accounts program directory]\SBDDesktop.exe
- C:\Program Files (x86)\Sage\AccountsServiceV27\sg50svc_v27.exe
- C:\Program Files (x86)\Sage\AccountsServiceV27\sg50CtrlSvc_v27.exe
- V26 32 bit: [Sage Accounts program directory]\SBDDesktop.exe
- C:\Program Files\Sage\AccountsServiceV26\sg50svc_v26.exe
- C:\Program Files\Sage\AccountsServiceV26\sg50CtrlSvc_v26.exe
- V26 (64 bit): [Sage Accounts program directory]\SBDDesktop.exe
- C:\Program Files (x86)\Sage\AccountsServiceV26\sg50svc_v26.exe
- C:\Program Files (x86)\Sage\AccountsServiceV26\sg50CtrlSvc_v26.exe
- V25 (32 bit): [Sage Accounts program directory]\SBDDesktop.exe
- C:\Program Files\Sage\AccountsServiceV25\sg50svc_v25.exe
- C:\Program Files\Sage\AccountsServiceV25\sg50CtrlSvc_v25.exe
- V25 (64 bit): [Sage Accounts program directory]\SBDDesktop.exe
- C:\Program Files (x86)\Sage\AccountsServiceV25\sg50svc_v25.exe
- C:\Program Files (x86)\Sage\AccountsServiceV25\sg50CtrlSvc_v25.exe
- V24 (32-bit):
- C:\Program Files\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe
- C:\Program Files\Sage\AccountsServiceV24\sg50svc_v24.exe
- C:\Program Files\Sage\AccountsServiceV24\sg50CtrlSvc_v24.exe
If you have any specific query, also get in touch with the experts of Sage Live Chat 24×7 help.
- V24 (64-bit):
- C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe
- C:\Program Files (x86)\Sage\AccountsServiceV24\sg50svc_v24.exe
- C:\Program Files (x86)\Sage\AccountsServiceV24\sg50CtrlSvc_v24.exe
- V23 (32 bit):
- C:\Program Files\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe
- C:\Program Files\Sage\AccountsServiceV23\sg50svc_v23.exe
- C:\Program Files\Sage\AccountsServiceV23\sg50CtrlSvc_v23.exe
- V23 (64 bit):
- C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe
- C:\Program Files (x86)\Sage\AccountsServiceV23\sg50svc_v23.exe
- C:\Program Files (x86)\Sage\AccountsServiceV23\sg50CtrlSvc_v23.exe
- V22 (32 bit):
- C:\Program Files\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe
- C:\Program Files\Sage\AccountsServiceV22\sg50svc_v22.exe
- C:\Program Files\Sage\AccountsServiceV22\sg50CtrlSvc_v22.exe
- V22 (64 bit):
- C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe
- C:\Program Files (x86)\Sage\AccountsServiceV22\sg50svc_v22.exe
- C:\Program Files (x86)\Sage\AccountsServiceV22\sg50CtrlSvc_v22.exe
- V21 (32 bit):
- C:\Program Files\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe
- [Sage Accounts program directory]\sg50svc.exe
- [Sage Accounts program directory]\sg50CtrlSvc.exe
- V21 (64 bit):
- C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe
[Sage Accounts program directory]\sg50svc.exe
[Sage Accounts program directory]\sg50CtrlSvc.exe
- After successfully finding the file, the user can press on the option titled “Exclude Program”.
Conclusion
Hopefully, the above-prescribed solutions are enough to prevail in immense knowledge about the Sage 50 SBD Desktop Error. However, if you still have some query or looking for a technical problem for your Sage 50 Support – you can take quick assistance from Sage Customer Helpdesk.
Frequently Asked Questions
Q. Why Do We Encounter Sage Sbddesktop.exe Error?
Ans. These are some potential reasons why Sage sbddesktop.exe might be malfunctioning.
You can tell your system has been impacted by an sage error if you are experiencing one of the following symptoms:-
- A problem could arise if a virus has been introduced into the file.
- Because there were problems with the Sage program installation.
- Speed up my pc was unable to do a system scan.
Q. Why Does the SBDDesktop.exe Stopped Working in Sage?
Ans. You must first obtain and correctly set up a replacement for your Sage accounting software program product version in order to quickly resolve this SBDDesktop.exe has stopped running issue. Then, double-check your email’s presets and settings.
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Q. Can this Error be Caused by Security Software?
Ans. Yes, it might occur due to security software. A crucial software record might occasionally be mistaken for a malicious record by the security software program, leading to its deletion. The papers are frequently quarantined and can be recovered by accessing the section of the security software that deals with deleted documents.
In addition to restoring the file, you should also add it to the list of exceptions so that your security software won’t destroy it again. Sage must also be included as an exception if you want to avoid making similar mistakes in the future.
